CONVERTEC

Marketing Glossary

LTV (Customer Lifetime Value)

The total profit a customer brings over the whole relationship.

Definition

LTV combines average order value, purchase frequency and retention. Knowing it tells you how much you can afford to spend to acquire a customer.

Why it matters

We raise LTV with retention and lifecycle marketing — the cheapest growth there is.

Frequently asked questions

How does Convertec use LTV (Customer Lifetime Value)?
We raise LTV with retention and lifecycle marketing — the cheapest growth there is.

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