CONVERTEC

SECURITY & COMPLIANCE

Your data is non-negotiable.

Enterprise-grade security at every layer. We protect your data and your clients' data with the same rigour we bring to growing your business.

How we protect your data

01

AES-256 Encryption

All data at rest and in transit is encrypted with military-grade AES-256 encryption. Credentials stored in our vault never exist in plain text.

02

SOC 2 Readiness

Our infrastructure and processes are designed to meet SOC 2 Type II standards for security, availability, and confidentiality.

03

GDPR Compliance

Full compliance with EU data protection regulations. Data processing agreements, consent management, and right-to-erasure built in.

04

Regular Security Audits

Quarterly penetration testing and continuous vulnerability scanning. We fix issues before they become threats.

05

Two-Factor Authentication

Mandatory 2FA for all team accounts. SSO integration available for enterprise clients via SAML and OAuth.

06

Role-Based Access Control

Six granular permission levels ensure every user sees only what they need. Admin, Account Manager, Media Buyer, Creative, Freelancer, and Client.

Data handling

Data Residency

Your data is stored in EU-based data centres (London and Ireland) with automatic failover and geographic redundancy.

Retention Policies

Data is retained for the duration of your engagement plus 90 days. Full deletion available on request within 30 days of contract end.

Automatic Backups

Daily encrypted backups with 30-day rolling retention. Point-in-time recovery available within 24 hours.

Client data protection

Your clients' ad account credentials, API keys, and access tokens are stored in an encrypted vault with access logs for every view and use. Only authorised team members can access credentials, and one-click revocation is available if a team member leaves.

  • Encrypted credential vault
  • Per-access audit logging
  • Automatic rotation reminders
  • One-click emergency revocation

Compliance & certifications

GDPR
EU data protection
CCPA
California privacy
SOC 2
Security & availability
ISO 27001
Information security
ICO Registered
UK data protection
PCI DSS
Payment security

Have security questions?

We are happy to walk you through our security practices in detail. Book a discovery session or request our security documentation.